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  • So I came to this appointment hoping to get the same satisfaction that my peers have as long-time patients of Dr. Venkat. She came highly recommended. First off, the clinic is nice, spacious and clean. It was a bit hard to find, but thankfully I arrived early. I was greeted with warm smiles by her staff, from checking in, doing my vitals and checking out. I never felt like a new patient or a new face..they were all so kind. While waiting to see Dr. Venkat (which was extremely short of a wait), I saw her come out to her front office staff and noticed first hand how she cares for her patients. She asked them to call her patient who seemed to be running late and see if they were still coming in cuz she really wanted to see them. And she asked them with genuine care and concern for the patient, I could hear it in her voice. I also noticed, in that short period of time, just how much her staff admire her by the way they get along and converse with her. I can say I really haven't seen this kind of relationship between doctors and their staff. So I thought, I must be in the right place, because so far, it's all adding up to what my peers have lead me to expect. Another thing I liked about this visit is that I saw pharmaceutical reps getting denied time to meet with the doctors because "it's policy that they can't pull doctors out to meet with reps", as the staff mentioned. I thought the front office staff handled that well cuz the rep seemed pushy. Then, I got in my room and didn't wait long till she came in. I didn't feel rushed or new to her at all. In fact, I was treated like she knew me yet still took the time to type out my medical issues and inquire about them. She wanted to know me and my true concerns. She took her time, made good eye contact while talking to me, and is genuinely caring. I see why she was recommended. Doctors like her are hard to find and the fact that she has a supportive staff, is a bonus! I am so happy I decided to have her as my doctor. Now I'm the one recommending her to others!
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