My dog's fur was jacked up here not once, but TWICE! So bad that it's growing back in PATCHES after a whole year, it will never be the same. The manager Rebecca is an incompetent idiot. She stared at me blankly and said "well what do you want me to do?" I was never offered a refund, never even an apology.
My puppy also went in for her teeth to be brushed and they said that one of her teeth just randomly fell out. Very very strange to me. I have been going here for FOUR years but I will not be back ever again.