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| - This place just keeps getting worse and worse.
I've been in Pgh for a while now and honestly, I can't remember a time when I didn't go to Coffee Tree Roasters on Walnut as my go-to study/sit around/meeting place. I loved the big garage door, the ambiance, the people watching, the free wifi...etc..etc. The coffee was good and reasonably priced, with tea at hand if I felt like it.
Since then the quality of the place and service has just plummeted. Started with the bathrooms...rarely cleaned, rarely working. Nowadays, if you dare to sit in the back near the bathrooms, the whole area reeks of stale urine or something. It smells like the bathroom. Inside, the toilets are leaky, the floors are often COVERED in water (lets hope) and paper...I partially blame the patrons for leaving these in such poor condition, but hey, management, could you possibly, i dunno...clean it? I've gone a couple times in one day, once in the morning, and once after classes, and the bathrooms look exactly the same.
Then the service declined. First they started making the "you must buy something to get internet." That's fine with me. I always buy something there. But then they started the 2hr limit...then free 2hrs, but then you have to buy something ELSE on top of whatever you bought initially...etc...etc. Now half the time the internet doesn't work and no one on staff seems to care or know how to reset it. They just look at you like you are lying about the internet because, hey, they saw someone using what looked to be the internet about 8hrs ago...or that's what their coworkers told them yesterday.
Then the coffee also became watered down...and went up a smidge in price. Still cheaper than SBux but its...not as quality anymore.
I still love it for the giant door into people watching in shadyside and its locale. But otherwise, it could be a lot better...because it USED to be a lot better.
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