My friend and I buy cupcakes here as often as we can. We have never been disappointed with cupcakes. They have been amazing....ALL of them.
However we do have one BIG complaint. This place is always in a hurry to close early on Saturday. At least 4 times in the last year we would arrive around 20 minutes prior to scheduled closing and this place will already be closed because it "sold out" of cupcakes. Once we did arrive about 30 minutes before closing and it was open. The teenagers behind the counter then offered us a dozen cupcakes for $5. We couldn't pass that up!!
If Cupcrazed offered those cupcakes at a reduced price on Monday and stayed open until it's scheduled time on Saturday, I think it would have more satisfied customers.