My wife and I stopped in to grab a quick bite before the Cubs game. We sat in the bar area at a table. Our original server disappeared after taking our order. (didn't get her name) Someone else brought out our food and then we didn't hear from anyone for quite awhile after that. A new waitress came on shift at 5pm and had to deal with everything that the previous person left her. She took care of us and apologized several times about the previous waitress who disappeared. (wasn't her fault!) If someone's shift is ending they need to tell the next person taking over as well as their customers. Communication is very important in this business.
The food was ok. We ordered regular burgers with cheese and mine had bacon. I got through about half my burger and then bit into several gristles. I had one good piece of bacon and the rest were not cooked enough. The fries thankfully were very good.
We've eaten at this location several times in the past, but this visit was not the greatest. Hopefully future visits will be better.