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| - Cheyenne Dental is conveniently located in a strip mall / shopping center off of a major highway. It is very easy to navigate to and find with it's large signage in front of the office.
Upon arriving, I was greeted by the receptionist who I must say was very nice. I had to complete some standard paperwork and then immediately proceeded (escorted by an assistant) to a chair in the back. Through this process, I noticed that the office was very clean, modern, yet comfortable at the same time. Perhaps I was influenced by the calming sounds of the floor-to-ceiling running waterfall in the front lobby.
I started off with X-Rays. It was the standard procedure so there isn't much to highlight here other than the friendly service from the assistant. From there came the cleaning.
In 90% of my previous dental visits, I often have the problem of hygienists trying to strike a conversation during the cleaning. While I don't mind good conversation, I prefer not to have one while my mouth is wide open and I have tools in my mouth. In fact, it's physically impossible unless you are a ventriloquist.
The hygienist at Cheyenne dental was respectfully aware of this and proceeded with the cleaning while I watched Mission Impossible 4 from my chair. It was actually a relaxing experience versus my previous dental visits. She did take the time and effort to educate me on things I haven't been advise on for years. She found the right balance to be informative and not intrusive. During the cleaning, Dr. Tounian would come in and occasionally check in on me to ensure I was comfortable.
After the cleaning was complete, Dr. Tounian came back in, sat down, and explained a number of things that they discovered from the X-rays and cleaning. While the feedback wasn't negative, he offered recommendations on preventive care in order to avoid issues in the future. I expected him to try to "sell" additional services to me as my previous dentists have, but that never occurred. Rather he offered proactive advice which was really helpful.
Overall, this was perhaps my most positive dental experience in my entire life. I want to highlight the word "experience" because that was what it truly was. It didn't feel like a transaction or just another appointment like my previous visits at other dental offices. I've since come back for other services such as teeth bleaching and my experience was very consistent.
I highly recommend visiting Dr. Tounian and his team at Cheyenne Dental for all of our dental services.
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