The food is excellent. On my last three orders I order and payed using their online ordering system which is easy to use. The problem is that on every visit when I go to pick up my food they have had to make a substitution because they ran out of something. The substituted item is always cheaper than the item I ordered and they say they can't give me a refund. Once, okay; twice, hmm, I'm not so sure; three times, it's a regular scam. Also, watch the automatic tipping on the online service, why is there a need to tip on a takeout order?