I have lived in Anthem since 2010 and this has been the only pharmacy we have used. I have found this place reliable with on the spot and reoccurring prescriptions. I normally do the drive thru because the line inside can be long but it's a pharmacy that is catering to Anthem and Ispirada, so understandable.
What has worked for me is to use the drop off lane (tube) and come 20-30 minutes after the puck up time they give you. Give them a call as well to see if your prescription is ready.
I find the staff of the pharmacy and store friendly and polite, never had an issue.