I actually made a Yelp account so I can warn others about their MEDIOCRE food, sub par atmosphere and the WORST service you will ever experience at any restaurant, not just in Durham but in the GTA. The wait staff in the evenings has attitude like you've never experienced, they are condescending and have no real knowledge of customer service. It is the type of establishment that acts like they're doing YOU a favour by serving you. Its unfortunate but most other Il Fornellos especially Bayview and Downtown are quite the opposite even in terms of food. Ajax, please pull up your socks; if not a change in staff, at least a lesson or two in people skills and how to earn your tip instead of just expecting it.