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  • Service was way below expectation. After taking our order, our waitress just disappeared. No refill on my water & my friend's water, we had empty glass for at least 15 mins. No one came and check on us. And finally she showed up to give us the bill without asking if it was one check or not. So we had to ask her to spilt the bill. Also she clearly didn't notice the empty glass so we had to ask for refill. Food was good, and of course the cheesecake was delicious. And that's the reason I didn't give it a zero or negative (if I can). We were really unhappy and got a little bit angry later because after we were all finished, our waitress still didn't show up and we just sit there with nothing to do (nothing to drink because no one cared to notice the empty glass). I like Cheesecake Factory even though lots of people claim it is overpriced. I appreciate good food and good service, but obviously this time, it didn't worth the price.
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