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  • Today I visited Nail Tek. I've heard rumors about her poor the service has turned into. I arrived at 9:30 in the morning for my nails-SNS. I was greeted by a young woman who was young and pregnant. There were so many times, I should've just got up and left. What really upset me, was that there representing that they use SNS products, but when I questioned the authenticity of the product, she started to talk in a foreign language to her coworkers. The products she was using work in the bottles, but each bottle was very cloudy, and did not match the pictures of the posters they have in the nail salon. The young woman was struggling doing my nails. After I finish, I noticed that the quality of my nails were not up to par. This was definitely not genuine product. I had a doctors appointment so I left. I called about two hours later, to tell them that it started to bubble up on my nails and I would like to come back and have them redone. I was greeted by an older man, who tell me I don't have to go away, is that he was short-staffed, I should return on another day and he would do it free. I asked now for a certificate that he would fix my nails correctly. He tell me to come back after Halloween. He said he will remember my face. This is down getting very shady and scandalous. Finally, one of the women, tell me to come back in an hour, and she would fix. I returned an hour and she stated that she couldn't take me, because somebody just walked in off the street and she would lose money. I was still very upset at her, I said to her, you tell me to come back in an hour in front of this woman, and now you're lying. This is not how to treat your customers. You should be ashamed of yourself. Finally, a young man fix my nails. I finally figured out it was bait and switch. He took out the really good products. I came home and my nails are still bubbled up again. I am going to put my credit card and dispute this. It is really sad to see the nice little nail shop, go to pot. They were very rude, scandalous, using fake products, and not being true to who they are.
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