I used to shop at Sephora for their points system and the only reason I switched to ulta was because they had a better rewards system. I feel like it's convenient that they have the local over the counter make up brands along with their higher end professional grade face paint. Plus one.
I also kind of dig the hair salon although I will being using it for my first time soon. Plus one.
Staff......... Not the best. I walk in and ask for an angled brush for my eye liner and I get helped which is fine. Then I need eye brow paint so I get some help for that however it took way longer than I would have liked. I understand these guys and gals are hired by certain make up brands to sell their product but customer service should come first. She tried some name brand that 'she knew well', then called another girl over to use a brand 'she knew well'. My eyebrows looked a hot mess. So minus two.
I ended up buying the eye brow paint we originally tried. Turns out girl number 1 didn't even really use it right or pick out the right color for me and girl number 2 had to school girl number 1.
Oh and my eye brows are confusing yes if you saw them you would understand. So I get that maybe these girls couldn't properly apply the make up but cmon how far outside of the lines did you use to color and how come no one told you it wasn't good enough? I swear my eye brows just about hit my forehead when she was done. And that's without raising them myself.
Check out is always nice. Plus one.
So staff sucks. That's probably the biggest issue with this location. A bunch of 20 something year olds is fine. Thinking they might be out of high school but high school sure hasn't left them yet.
They like to discuss things on the floor that are probably better discussed in private and not while you should be focusing on my confusing eye brows.
I just wish some people were more aware or what they were doing especially in a professional setting