My family and I typically go to New City but because they're closed this week, we decided to go to Blue Ocean instead. We have been before and it wasn't bad but yesterday's experience was horrible. We each ordered a plate and upgraded our soup to the lobster bisque and usually it takes about 20 minutes to make. Waited and waited and nothing came. Even my dad's normal soup never came. So when we flagged down a waitress, she's like the bill? I said no. She walked away and comes back and reiterates the bill again and asked if we needed a box. We said we didn't ask for the bill yet because we wanted to follow up with our soup order. She claims she doesn't know anything because she's only in charged of the bar and turns out the waitress didn't even put it into the system that we wanted the lobster bisque. She said she can put it in now but I was not going to wait another 20 minutes for it. Overall, not the greatest food and definitely not the friendliest staff members.