So far we're big fans. We've been to this location and one in Scottsdale with the same good experiences.
Pros
*A great selection of sandwiches and toppings. Also they are organized so you don't get overwhelmed by too many options like you might elsewhere. We will be back many times to try them all
*Interesting ordering system, customize your sandwich and grab a seat
*Tasty food- we've tried a few options now with no complaints
*Online ordering! Skip the wait and awkward misheard phone orders
*Welcoming staff always looking to help with ordering
* hot peppers on the menu! I know I mentioned toppings but these get their own line
Cons
*Not as fast as subway but they tend to be busier and you don't have to wait in line, you can grab a seat and wait.
* Awkward ordering process if you're illiterate
* the kids menu is limited. I wish it had it the options the regular sandwiches do so we could get a non-basic sandwich with the drink and side still.