| rev:text
| - I'm sure that if I had a chance to even get a service done here, that I'd be decently satisfied, but the issue is that it seems they never have anyone on schedule that does what you need done. Maybe it's bad luck on my part, but after 5 attempts for different services over the past 6 or 7 months, it's seeming less and less likely that it's bad luck or bad timing.
They run plenty of specials, but when you try to take advantage of those specials, they can't provide you with the services advertised.
For a while they had $10 haircuts on Mondays, but for some reason, no matter what time it was on a Monday, no one working there could sit my brother down and give him a simple haircut. Now that may have been an anomaly, a one time deal, so we tried the next two weeks, and had the same result. In fact, the last time we tried for him they told us to try to make an appointment on a separate day. (As in not a Monday when it would only cost $10). We ended up just going into medford to get his hair cut for cheaper and as a walk in. My dad tried as well a bit afterwards, and same deal there, not one of the three girls in there knew how to operate a clipper and do a simple hair cut. Those were the first 4 attempts. The fifth (and likely the final time, no matter how close and "convenient" they may seem, I don't think I or any one of my family members will try again) was today. I scheduled a nail appointment earlier this week, and less than 2 hours before I was scheduled to go in, I got a call telling me that my girl had a family emergency and she asked me to reschedule. Regardless of her family emergency or not, how is it possible to only have one girl on schedule that can do nails? Especially seeing as they currently have a coupon in circulation advertising a free express manicure or $10 off of a full set of nails. They have that coupon out and only have one girl who knows how to do nails? They usually seem to have 2-4 girls sitting around in there, they have free time to go to restaurants in this complex, order food, sit around for around an hour, but they have NOT had the time or the people to give us the services advertised any of the 5 times we've tried in the past 6 or 7 months?
Maybe my opinion of them will change if I get a chance to actually step in there to get my nails done this week, and if my appointment the day after tomorow isn't cancelled again, but so far it's not looking good. It's so much easier to go all the way into medford to get what you need, than it is to play their game and hope that you get lucky and actually get what you need done.
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