I used to go here all the time. You could use your credit card at the register, great points system etc. Now you have to type your phone number in to get points and then you get a series of text messages and I have to use their ATM now too? Nah! Start doing $175 ounce specials and I'll be back. Too much BS for the overpriced product. The staff is and always has been top notch, I'll give them that. It's the corporate numbnutz who make the decisions that drive customers away. They really do think the average consumer is stupid.