I created a Yelp account specifically for this office. I had taken 2 hours time off work this morning for an MRI on my hip. I was told the appointment was scheduled for the office located in Desert Ridge, yet when I get there they say I have to go to their Thompson Peak location. The assistants in the office merely circled a vague circle on a map and told me to go find it. After sitting through rush hour traffic and lots of searching, I finally find the office just in time for my appointment. I walk in, fill out the appropriate paperwork, and await to be called back. I am called up by the administrator, and she says that the radiologist scheduled today isn't authorized to perform my procedure. Basically, they cancelled my appointment as I was in the office.
I am appalled by this lack of communication and how I was treated. Normally I am fairly understanding of situations, and more than likely would have rescheduled. But now I plan on even changing my doctor because of the simple fact that they only use SimonMed.