This airline gets one star from getting me to LAS to O'Hare in one piece. Other than that, it was a horrible experience. Things to know:
1. You have to buy your seats if you want to sit with the people you are traveling with. This can range between $7.00-$65.00. It's best if you are traveling alone or don't like your travel partners.
2. They charge for bags and carry ons. and charge you more if you don't buy them online. When I mean charge you, I mean $40.00 for a suitcase purchased online and $40.00 for a carry on. NO FREE CARRY ONS.
3. They consider a heavy bag to be anything over 40 pounds- not 50 like most. They wait to tell you until you have all your stuff in your suitcase. When it is over weight, your bag is an extra $100.00. People were unloading their suitcases on the belt, shoving shoes and random things into backpacks to try to get the weight down.
4. The tray table wasn't a table at all. It held my IPhone and that was about it.
5. The seats are so smushed that I could not move and I am a woman that is 5'4 and wears a size 8. I could not move. The first time in my life I was glad I wasn't a tall leggy woman.
6. The seats did not recline and the backs were bungee cords.
7. We paid considerably more than we would have on American or United. This was not including the fact that we ended up shipping our stuff back to the house.
I will not be using them again. I mean NEVER!!!!!!!