When we moved in to our new house, gave them a call to rekey everything. Prompt and courteous. Got the job done well.
Two things I did not like so much:
1. They tried to talk us in to replacing our locks with something more expensive - all I needed was them to rekey for us.
2. Our keys have "Do Not Duplicate" stamped on them - not sure if this is going to be a problem is I ever need to get some extra keys made.