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  • Will once again the mgrs (Jay) @ the Chili's location on 75th Ave has no clue along with the host on how to help customers !!! We get there and the guy (1st host) tells me about 15min he guess (his exact words), we have problems clearing off table ? OK we can wait , my party of 5 set down to wait & as I look around, he was right . I see about 5 tables (1 large table) just waiting to get cleaned off so I watch how they will handle it ?? Will after 20 min all works and both host walks by them doing nothing, 25 min in to it I asked to talk to Mgr on duty ( Jay ) and the host ( the girl who always does nothing when we go there) calls him and tells me he will be right up ?? 5min go's by and no Mgr & finely the lgr table gets pull apart making 1 table for 4 and 1 for 6 & cleans off the smaller table and then comes up at witch a party of 3 walks in and they seat them ( remember my 5 & other party of 4 are still waiting ) get a little up set now. Will few min later they clean off the big table they pulled apart and seats us ( still no mgr) we get drinks, appatizer, and dinner. The server at first started off slow but he took care of us and did a great job ($40 tip) about 2 & half hrs go's by (still no mgr but I do see him walking around) i pay bill ( $210 plus tip) and I stop at the host station (no one to be found ) I ask a waitress for the mgr (5min go's by) & guess who shows up finally (Jay) I asked why he never came over and gives me a line of crap he didn't know and stands there like he don't care so I leave. Never once did he care .. This kind of management will kill the location business fast ( this location been open now about 6mo ) I eat at all different Chili's location on average 15 times a month if not more and by far this location management suck !!! So sad and time to wake up and hire a busboy or 2 to fix it OR tell your host to stop standing around joking with each other and clean the table off the second they open up !!! You will be amazed how many more customers you can serve and make more money! !!!!! From a loyal customer to Chili's (not this location)
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