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  • Excellent experience with Morris-Jenkins My heat went out on one of the coldest days of the year. It was a Saturday morning and I expected to not get a technician until the next day or later. I got an appointment for the 1-4 timeslot and he arrived right at 1! Rob Hess was very professional. He thouroughly checked my unit. Thermostat was the cause and fixed withing 30 minutes. He also did some minor cleaning in the unit at no additional charge. Rob explained everything before he left to ensure I was comfortable with the new thermostat, including getting it programmed. Being most technicians, they would have just left me to do this on my own. Definately have won a repeat customer!
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