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  • Really bad service! I've used their drive thru service and have had bad experience on 2 occasions (have used them 3 times). First time, paid and the cashier said "thank you, by" so I started to drive, then I hear her yelling out for me. She forgot my drinks! So, I just stopped, thinking she will bring them out.....no cars behind me..... NOPE! Never came out, so I had to park and get out to get my drinks from inside. Meanwhile, they were all just chit chatting inside. No apology. Second time, just today..... I ordered, paid.... cashier tells me it will be "3 minutes" for my fries and to go park and wait. So I do. Waited longer than 3 minutes, it was actually 7 minutes. I go inside, and the order was just there off to the side. No one cared to bring it out. Defeats the purpose of using drive thru!!! My food was cold, biscuits were old and we ordered a 12 piece family meal. Apparently they thought giving me 6 wings and 3 legs as part of the 12 piece was a good deal. I have ate inside before, like the other comments say.....it is dirty! Employees don't care and take no pride in their job. Sad. No customer service skills. Definitely, no desire to make things right!!!!
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