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  • I was debating whether to give this a 2 or 3, but after reading other reviews, going with the 2 rating as it doesn't seem like they get customer service. It started out poorly. My brother had made a tee time and when he booked it, told the person he had a coupon from the local paper (it was Memorial Day and they were running a special for that day), which they said they'd note on the reservation. When he checked in (before me), he told the person behind the counter that he had the coupon, and they honored the price. I checked in about 15 minutes later, and someone new as behind the counter. I didn't know about the coupon, so I paid for myself and my guest. My brother came in just after the guy ran the transaction and mentioned the coupon. At this point, the employee became very difficult. He told us that he couldn't honor the coupon since I didn't mention it, and it was too late. He berated us for even suggesting that we ask for a discount after the fact. My brother told him about telling the person on the phone about it, and how it shouldn't be hard to reverse the transaction especially since the deal was advertised for this day only. The employee continued to be rude so I just suggested we go play and see if someone else was working when we finished. As a side note, when we finished, there was someone else and they did give us a $40 refund (value of the coupon) but had to find the owner to do it, which took about 15 minutes. Pace of play was very slow, just over 5 hours (which to me, is painful, I'm used to 4 hour rounds at home and we walk...this was 5+ hours with everyone in carts). We complained to a ranger a few times, but they said the course was backed up (but it seemed to be just two groups playing slow ahead of us). Tees were kind of hairy and hard, not well manicured. The greens were in good shape though, rolled pretty well, fairways weren't too bad. Nice layout overall, some good holes. Overall, a pretty easy course. I didn't use the range, but my brother said the balls were very old and cracked. We played a course up in Greenville earlier in the weekend, and it was the same price with better conditions and much better attitude from the staff.
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