Is it the best pizza I've ever had - no. BUT it is, by far, the best pizza I can get delivered to my house in SE Charlotte. It's nothing fancy, but the crust is very good, the sauce is decent, and the cheese and toppings are fresh. That is more than I can say for some of the more highly regarded pizza places in Charlotte. They deliver fast too. We had my daughter's birthday party at Squirrel Lake Park and NY Pizza Express delivered a pile of pizzas piping hot and right on time. What more can you ask for?