The nextcare check-in process was great and the staff members were very, very friendly. I like their simple process. Unfortunately even with an appointment I was seen 20-30 minutes late and then sat in the exam room for over an hour waiting for the doctor. 2 hours for a strep test is too long especially when there were not even others in the waiting room. I wouldn't want to be here when it is busy. Healthcare providers need to change the way they schedule. If patients need to be on time, doctors need to be on time. This experience left me feeling really frustrated on top of my sore throat. Only positive is that I don't have strep :)