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  • Ok 2nd time here I the last 3 months. First time was ok, food was ok also. Played it safe, eggs, bacon breakfast. Folks were good also. Came with regulars who come every week. Today, OMG! Waited 45 minutes to get served by the Head waitress. We didn't come with regulars this time. She took our order and 10 minutes later 9 firemen came in and 3 waitress, including ours just went that direction. There was only about 35% capacity with over 5 waitress onsite. Two other regulars came in and were greeted by name and served before us, including firefighters. I get the whole firefighter thing but not even fill our water cups. We came at 8:00am. The food? Wow, I ordered some menudo and had literally 4 pieces of tripe in my bowl. 2 others at my table the same. Corn tortillas weren't even thoroughly heated. Hard! Potatoes tasted totally from a bag and no joke the biscuits and gravy were cold. We didn't say a word! Left most of it and left within 10 Minutes of our food being served. The lead waitress never came back to our table. She was totally serving THE REGULARS. That's look, know that I will never become a Regular, not ever! I normally say nothing so that nothing wired happens to my food before it gets to My table. I am a 20% tipper, even if my waitress might be having a bad day, which I normally take into consideration truly. I ha e never worked in the food serving industry and I can imagine the tough customers that come through. I'm not one of those customers, even when my server is tough.... I tend to side with the server. But this was epic failure all around! The look in the servers face was almost like, "sorry, your a new customer!" Not important! Epic Failure! So if your a regular? Glad you are Grandfathered in, or if your in uniform. Two thumbs up to you! BUT if you are New? Well........ I would TRULY THINK TWICE! Never again!
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