I have been to this spa 5 times in the last year. It's very close to my home and therefore is meant to be convenient for when I'm heading off to a wedding or special event. The first 4 times I went to this salon I hated my hair so much I fixed it or completely re did it. I wanted so much to like this spa because of its convenience so I kept trying a new hairstylist thinking that it was just 1 or 2 bad ones out of a bunch. NOPE! I am convinced that 5 bad hairstylist can only mean that it's a bad salon. These people have not mastered the craft of hair. There work is sloppy and outdated. It never holds an entire night. When you pay $50 for a hair style you want at least some decent product in the end but I found myself hating it so much I would go home and shower and do my hair myself. This salon is full of stylists who have grown up doing there friends hair (I know cause I always ask how they came to this profession). They aren't people who have taken up a good education in the field or have even tried to master their craft. It's a waste of money and time. Avoid this place!! Go anywhere else but here. I'm convinced even the barber shops have more talent.