I have eaten at the location a few times and although the service leaves something to be desired the food had been pretty consistently a 4 out of 5. My daughter decides to take me yo lunch on Father's Day. There was a promotion father eat free so it was a great excuse to go out. The building was packed when we arrived. After about 15 minutes we were seated but it was at an outside table. Took another 15 minutes to get our drinks. Took 15 more minutes to place our food order. Took 75 minutes to get out food. We spend over two hour trying to have some burgers for lunch. When the food finally came the burger was burnt and I received the wrong side dish with my order. Let me be very clear this was poor management. They were way under staffed. To the point the ones who were working we hiding because everyone was upset. Some people left after an hour without food. It was a disaster. This was a great opportunity to build business and instead It destroyed it. I will NEVER spend my money here again. Far to many restaurant to have to waste time at this one.