Wish I could give no stars! They called yesterday and said they are in the area would we like them to service the AC. We just had it done but were looking for a second opinion about what is wrong with our daughters room being so hot. They were scheduled to come today between 2-4. It is now 5:20 and still no call and no one has come. Glad I wasted my entire afternoon waiting for someone who never showed up. Guess I now know why they are cold calling looking for customers!