I ate dinner at The Mission last night with my husband , and we were so disappointed. Having been to the one in Old Town, we were looking forward to a wonderful dinner. The food was as good, however the service was some of the worst I have ever had. Especially in a fine dining setting!
The server was clearly overwhelmed and had way too many tables. Our drinks alone took 15 minutes to get. Table side guacamole took a very long time to come out as well. When our food did come out, our server never returned to see if we wanted more drinks (water glasses were left empty) or to even see if we were enjoying the food. We sat finished with empty dirty plates for quite sometime before he finally came over to check on us.
When we were ready to pay we sat, yet again, as he walked past or table many times leaving the check presenter on the table. We finally decided to take our bill to a manager to run our card. This was the part that upset me the most!! I expressed the lack of service in a kind way to the male manager, and he didn't say anything! He simply ran my card and told me to have a good night. Not I'm so sorry, or how was the food....nothing! I have worked in the service industry for 15 years, and have never experienced a manager that didn't care that his guests received terrible service and had to walk to find someone to check them out. I was appalled. Needless to say we will not be spending our money at this location again. We will make the trip to Old Town instead.