Since when does a dentist hand you a warm moist towelette after your appointment to wipe your face with? Wow I was treated warmly, professionally, thoroughly & made to feel right at home. My treatments have been painless and everything was thoroughly explained. And I get to see what the Dr. sees, the monitor is set up so that you can keep up with everything that's going on. Also the first time I've ever been offered to have my gums frozen during a cleaning.