Chick FilA is one of the best fast food restaurants out there. They have really worked on the friendly-ness factor. BUT...This particular location has the most languid bunch of workers I've ever seen. I saw four people walk out because the 7 people working behind the counter didn't step up to wait on the customers -- they were too BUSY doing other stuff like paperwork, and stacking cups.
When it was my turn, I waited at the counter for 5 to 7 minutes in awe of the complete lack of service. Only one cash register was open while four more customers behind me waited to get somebody - anybody's attention. Plenty of employees were there all milling about and chatting amongst themselves. Hello???
Is there anything more important than the customers? Here's a case where they have gone out of their way to provide decent fast food, a clean environment, small extras like diapers in the bathrooms, fresh flowers, and great attitude by the employees, but then FORGOT to take their orders. I won't go back to this one.