Hey Fox concepts: Is it your concept to be consistently Rude to customers.
Wake Up. This is strike 2 for this restaurant. I will not bring my customers again. You have to have a meeting of you hostesses wait staff and management.
Last Thursday I walked in with 3 peaple. I was told 3 times that is 5:00 and no happy hr on the patio with tables
So Ok rude hostess.... fine.
The waitress...
3 times are you dinning. Wine appetizers then we shall see. She did not like that answer and rudely sat us.
The appetizers were very Small and just Ok.
We had 2 bottles of wine but the waitress kept on asking about food to the point where we decided to have dinner else ware. We are locals fox not Snowbirds.
Today I walked in at 11:30 we were 4 peaple. Same attitude.
Sorry their is an 1/12/ hr wait . We only take reservations and you do not have one.
Hardly anyone was on the patio at that time......
A manager walk by and asked how we were doing . I said Not Ok . And she just ignored my comment and walked on her very busy way.
My 1st time customers and friends reminded me that their is Plenty of restaurants in the are that want our bussiness.
So we left....
To note ... Fox . That we told this story to a neighboring restaurant and he agreed that you guys Turn Off more people and that's great for this bussness.
If you care this was at 11:30 today.. Check the time sheets .....
I doubt if I will give you a 3 rd time because My Time is valuable also ...