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  • In a nut shell terrible customer service and an average smoothie. Now for the details, as I walked in the door no greeting. I ordered my smoothie and was helped by an employee that seemed very unhappy to be there. Which I understand, some people have bad days and I was willing to overlook that. But then it took 15-20 minutes to make my smoothie and there were 3 employees there and only 2 other customers in front of me. With 3 employees and 3 customers, it's possible for each of them to make a smoothie. So as the two customers in front of me received their smoothies I waited about 5 more minutes, and one of the employees noticed I was still there, and asked for my name. That's when they realized they couldn't find my smoothie. A couple more minutes go by with no apology and they finally relocated my smoothie. So the employee, finally called my name and I went to the counter to pay for it. Paige was her name, and because she was the employee to take my order and process the payment, I feel it was her responsibility to somewhat diffuse the situation. So instead of apologizing for the wait or for forgetting about my order, she tells me the total. I then say THANK YOU for my smoothie and she said nothing and just walked away. I promise I'm not one to just write bad reviews, but I was pretty disappointed with how disorganized and unfriendly the environment was here. As for the smoothie, I ordered the tropical lean. The consistency was good, but I could barely taste any of the "tropical" fruit. It tasted like a simple vanilla protein shake.
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