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  • It is 8:30 PM - Amazon promised me my package by 8:00 PM Today with NO delivery at all. OnTrac's wonderful tracking service reads: Transaction Date / Time Facility REDELIVER ON NEXT BUSINESS DAY Jun 3 2013 8:30PM Phoenix UNDELIVERABLE - NEED GATE CODE Jun 3 2013 8:29PM Let me first say, that my phone number is transmitted to OnTrac. All the driver needed to do is call me to let me know he / she was here and had a package to deliver. It would have taken him/her a minute. But obviously this was too much trouble. Driver probably was just too tired and decided to call it a day. A1 Courier (who Amazon formerly used for this kind of service) actually called me and said "Hi, we have a package to deliver, can you let us know how to get in to your complex?" I'm very disappointed that OnTrac couldn't get it together to call the customer. All I can say is that my package had better damn well be at my leasing office tomorrow. If not, there will be hell to pay. Way to make Amazon look bad OnTrac.
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