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http://www.openvoc.eu/poi#funnyReviews
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  • Ace Taxicab is the epitome of the reason why Uber is putting taxi services to shame. I called Ace Taxicab to take me to the airport. I wanted to be at the airport the suggested arrival time, 1-1/2 hours before my flight. I called for the cab with plenty of time to spare. The service told me they were dispatching a cab and someone would be there soon. No one arrived. They called me back about 25 minutes later to ask if I still needed the cab, because they didn't want to send someone out if I didn't need it anymore. Huh? I assured them they were my only way to the airport and I had already waited too long. I also realized that they had actually only just dispatched someone, and had not done found anyone when I originally called. Well, my entire wait was about an hour, and when the man arrived he told me he had only recently been dispatched and had followed the GPS directions (which brought him probably 10 miles out of the way). At that point, my plane was going to be boarding in 40 mins. I was in full panic mode. They seemed unconcerned about me as a customer or a person with a problem (of catching my flight on time); and when the driver arrived, there was no sense of urgency at my dilemma. If they had originally told me there was no one to dispatch, I would have looked for another cab company. Next time I'll call Uber.
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