Disgusting! My kids went here with a puncture and driving on the emergency spare wheel as they had to drive 90 miles back up to Payson, they arrived 20 minutes before they closed and explained the situation but Big O would not help them because they said they where too busy 20 minutes before closing, I'm not a tire expert but I know it doesn't take them 2 minutes to fix a puncture or throw them a new tire on.
I have 8 vehicles and have always used Big O in Payson but after this I'm going to go elsewhere!