I came in to look for a sewing machine and serger to buy, so I can start making baby quilts. They don't have as many selection like the one on rainbow but i still look around. I came in at 8, not knowing that the sewing machine department was closing. The lady look at me and just glared at me before she look back at her computer screen. I asked her do you take trade ins for the sewing machines. She was upset and said nasty no and left the store upset! That's ok I will take my business somewhere else who will gladly take my money else. If I could give a negative 5 stars I would!