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  • This is the second time I have been there in the last three years and had a VERY BAD experience. We went two years ago because it was a great meeting spot after the Great Taste of the Midwest. The waitstaff and bouncers were incredibly rude, though, and the manager was not to be found/bothered. It was so bad, we avoided it last year while in town for the festival. This year we went back, hoping that things had changed. While the company has apparently gotten bigger, they are no better. After keeping us waiting for more than an hour, they had trouble accommodating a party of seven (with two children), even though there was more than enough room at the tables. The hostess for the biergarten (who was not more than 22 and certainly was embarrassing to her UW education if she was attending there) was very condescending and unhelpful. She offered to get her manager, but he or she never bothered to come by. Then, the waitress, who did not come to our table for 15 minutes after we had been sitting there, refused to get us a round of beers, proclaiming in the most condescending manner, "I think you need a round of waters first." Notwithstanding that this 22-year old was probably an expert in binge drinking, we were not out of control. Or, to the extent that we were, it was only because we were famished and irate from having to wait so long for food and service. So, we left, leaving me unable to satisfy my anger at being so disrespected by leaving a few pennies for a tip. Let me explain something to you, Great Dane: your beer is not that great. I put it at a three out of ten. I cannot remember anybody ever being excited about your food. And, as has now been demonstrated twice, your service is awful. What you do have is an excellent location for the beer festival. But that is all. We ended up having a great rest of our night, free of incidents, at your competitor, the Old Fashioned. Unless you like being disrespected. I highly recommend nobody be tricked by this bar's location and go back to this place. I certainly will never go back.
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