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  • This place gave me some of the best service I've ever had at a dental office and they arent even my regular dentist. I had a an orthodontic emergency while in Las Vegas for a wedding weekend. I have specialty braces (behind the teeth) and minor problems become pretty serious very quickly. After calling my regular ortho office for advice and not hearing for them for over an hour I went looking for a local place that was open. Everyone turned me down for what I assured them would be a very quick appointment until we spoke with the receptionist at Floss. I had 2 hours before the wedding when I called and they said they could pencil me in 30 minutes from my call, which also happened to be just after they were closing for the day. I rushed over, and they greeted me by name as I entered, not mad at all about keeping their doors open late for me, even though I wasnt a regular client. She was also intuitively sensitive to the fact that every sentence was excruciatingly painful, and didnt make me talk too much. I filled out the regular paperwork and was shown to the back by a dental tech who took one look at the problem and fixed it with speed and confidence, despite the fact that these are really specialized gear not at all easy to work with. Other orthodontists dont even want to touch my grill. She knew the problem right away, figured out the gear with a simple glance and got everything back where it was supposed to be. About the environment, the office was beautiful. My regular ortho is a Beverly hills ortho that caters to celebrities and the Bel Air wealthy, and charges accordingly. The offices at Floss were just as professional and clean, with nice clean interior design, and even was seemingly more mindful of HIPAA regulations, which I liked because I work in health care. I got in and out in no time and made the wedding just in time. It honestly was the moste pleasant surprise of the weekend being that if they hadnt made time for me right then it would have made the next two days a living hell and the healing time for my tongue would have been at least a week, of not being able to speak. They also called today just to make sure everything was okay after my visit. This place really puts the patient first which I think is rare in a dental office.
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