We have been to the ER here as well as having been admitted for both in-laws. Each time we've been treated to excellent service...with nice big private rooms and very nice nurses. I am very impressed with the deli portion of the cafeteria as well. Elia rocks! She's very personable and remembers you. The Tuscan Chicken Ciabatta is freaking awesome! So good with added avocado that I'd go there just for lunch!