As someone that suffers from chronic back pain, I can appreciate anything that makes me feel comfortable. I booked my appointment online which was a breeze to do and was sent a confirmation text message and email. I arrived early, was greeted warmly and waited in their cozy waiting room. Sacred Hour creates the perfect atmosphere; it's inviting and very Zen like without being too "new agey" to scare off people who are serious about massages. I met with Audrey. She took her time to understand any injuries I may have and what it is I was looking for. I (almost) regret telling her to hurt me because she knows her stuff; after the massage I've never felt so relaxed, loose and tension free. She took the time to explain what it was that she doing throughout the process, communicated what she was doing the whole time and made recommendations after that would help me to keep feeling better. I am VERY impressed with the entire process of Sacred Hour; from the ease of booking an appointment to the communication between the massotherapist and client, everything about the experience had me hooked the second that I stood up and was pain free.