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  • I won't be taking my dog back to this location. On Christmas Eve, I took our new 2-year old pit bull in for her Bordatella vaccination. I was surprised that we got a notice for an update, since she had just gotten one in June, when we adopted her from the Animal Foundation. I thought she wasn't due for more vaccinations until June 2016. She's not around a lot of dogs - we don't take her to dog parks or "puppy play dates" or any of that type thing, so she's not in a high-risk environment. But we want to be responsible pet owners, so we scheduled the appointment. I thought $70 for one vaccination was outrageous, but we didn't want to take her back to the pound for a (reasonably priced) shot yet. It's only been 6 months since we got her, and my son was worried that going back might upset his baby. She'd had her "well baby" check (using the discount coupon from the pound) at this hospital back in June, when we got her, and the doctor on duty told us she had a terrible ulcer on her foot and that we needed special medicine for it. We got no real instructions on how to use the medication, but figured we could read the directions and get it done. We could have, if we could have found the "terrible ulcer" on her foot. Turns out it was just a little blister that healed all by itself. Considering that we had just gotten her from the pound a week earlier, a blister wasn't surprising. When we went in for the vaccination, the nurse checked her ears, shoved long q-tips into them, and declared the dog had a terrible ear infection. We were told they needed to take her into the back, where we couldn't see what was happening, and check her ears. They brought her back, and told us they needed to clean out her ears so the vet could check them thoroughly. I had to ask the price of each procedure - it wasn't offered freely. This time, the nurse had to muzzle our poor dog and literally DRAGGED her across the tile into the back because the dog was too scared to go back on her own. At some point during her two "back room visits", they supposedly gave her the Bordatella vaccine. I can't verify that, of course, since we didn't actually see it done. For all I know, she never got it. When we finally saw the vet, she babbled on and on about these terrible infections (yeast infections, according to her) in BOTH ears, and how the "ulcer" on the dog's foot was probably related. If these infections continue to occur, we'll need (expensive) food allergy tests and (expensive) prescription medication. At this point, I was starting to get suspicious. Neither my son nor I had seen ANY indication that the dog had ear infections prior to bringing her in for her vaccination. We were handed a bag with a bottle of ear drops and sent on our way. No instructions for how to administer the medicine, except what was written down. Our $70 vaccination became a $220+ ordeal for the dog. After her experience with the hospital, the dog (who has never shown any aggressive behavior before or since that day) refused to allow us to bring the ear drops anywhere near her. She would bark and growl at the bottle. Not at me, not at my son - at the BOTTLE. We could play with her, pull her ears, look in them... but once she saw the bottle, she would tense up. We couldn't give her the ear drops at all. And frankly, she doesn't seem to need them. She is STILL not showing even one single sign of an ear infection in either ear! Nothing. No pawing at the ears, no odor or pus-type stuff - nothing at all. I wish I had the money to take her to a different vet for a second opinion on the "infection", but after that $220+ bill, there's nothing left for a few weeks. By then, the imaginary infections will probably have healed on their own. Bottom line, though, is that this is twice I've taken my dog in for something simple and been hit with extra fees for medication and/or procedures that she either didn't need, or maybe didn't need. I won't go back for a third visit.
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