So normally I don't write reviews if they are unfavorable but I feel the need on this one.
My honda civic went into "limp" mode and when I tried to read the computer with my scanner it would not connect with the computer.
I researched, asked a lot of questions of a lot of people, and used every resourse I could find, with no help. I figured my computer was dead.
I have heard some bad things about HonTech but I have always been the type of person to give a fair shake.
I called them up and they told me it would be $94 to diagnose the problem and we could go from there.
I took the car down there and dropped it off. After several hours the next day (I had dropped it the night before) they called and told me my computer was dead and that they could not connect to the computer. This was the same thing I found on my scan.
So I know for a fact that based on the fact the computer could not be read by their scanner, that what they did was hook it up, saw they could not connect, and disconnect. This entire process would have taken about 2 minutes and 11 seconds.
So they, in fact, did NOT diagnose anything and spent almost no time, yet they still charged me the $94 and told me my scanner probably shorted out the computer. My scanner is a very expensive one and is not very old, AND I scan cars all the time and never had this issue with any other car.
I feel like they ripped me off by charging me even though I KNOW they really did nothing.
I would stay away from this business as they are thieves and have NO ethics in dealing with customers.