Sasha has an attitude with customers. She is actually flat out disrespectful. While ordering a ham and cheese sandwich I asked if I could get it hot and she rolled her eyes at me. When I was getting the coffee they were out of regular so I had to ask for them to make more and she was slamming doors and huffing and puffing the whole time. My other relative had the decaf which was available but cold. There was no creamer out so we had to ask for half and half. Thats when she started snickering and rolling her eyes looking over at us while chatting with a fellow employee chrissy, christine or something similar to that name. After waiting for about 15 min I actually had to ask the other woman christine if the coffee was ever going to come out. She then brought it out but they were out of half and half and put a carton of milk out near the station. I then realized that they never gave a fork for my relatives strawberry cake. Had to go get one and again was treated like a piece of crap and that they didnt value their job, in fact acted like it was the worst place to be. The ham sandwich I got was so drenched in the sauce that I took only a few bites and brought it home for my dogs. They both were hunched over, dragging their feet, sighing, rolling their eyes and talking about customers then staring. When we got there we were only the second people there. The place was empty . After a while more people came in but the service was the worst I have ever experienced. None of my other reviews on yelp even come close to this one. I will be emailing corporate. Oh. P.s. wanted to mention that a few boys came in and the girls perked right up, smiled and treated them great. I guess they wanted to look good for the boys.