Greatest customer service. I had bad luck with the customer service online and over the phone so I called this store ahead of time and spoke with George. He was really helpful answering all my questions. We decided to go in and someone by the name of Jaime Fairley helped us...... And I am so glad. I recommend asking for this rep. We came in close to closing and they still ended up helping us and we were able to fix all the confusion from my order online . I had the best experience. I came in the next day and Jaime helped me transfer over all the pictures / contacts from our old phones over. We got great phones, great plans and the service was just a bonus.