I've never been here before but I was in a jam yesterday and needed a haircut before a meeting for work. Roosters was close by and the reviews looked good so I thought I would give them a shot. I walked in at 1pm and had a seat. Three stylist were with clients. When the first stylist finished he grabbed the other patron who came in before me and began to cut his hair (all seems normal). As the other stylists finished with their clients they began to talk amongst each other, sweep, and mosey in and out of the office. A fourth stylist came in with lunch and proceeded right past me to join the other employees. In the 45 minutes I sat there (I like to consider myself a patient person) not a single employee acknowledged me. There was no "hello". There was no "do you have an appointment?" There was no "someone will be right with you". 45 minutes of feeling like I was 100% unwanted as a guest. I finally left when the last stylist finished cutting her clients hair, leaving me the only person in the building. She proceeded to close out the credit card and walk right past me without any acknowledgement. 32 years of life in South Charlotte and I've never had such a poor experience with any business. I drove across town to my Barber shop and got impeccable service and a quality cut. I'll never be back to Roosters, but will be sure to share this experience with my employees, clients, friends, and family.