About: http://data.yelp.com/Review/id/jlI8REiU89TSVyGAMTajcA

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-12-06 00:00:00 (xsd:dateTime)
itemReviewed	Bank of America
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	This was my first visit to a Bank of America in AZ because I just moved here. I was considering opening an investment account because my job banks with boa and that's where I'd be getting my checks cashed anyhow. So I came in to get the check cashed and waited about half an hour in line inside. When the person in front of me exited I approached the counter and I was rudely told by a lady named Catherine to back up as if I'd done something wrong. Then she walked away from the counter and left me and about 7 other customers in line for another 10 min while her and another lady talked. I waited, however nobody in line was happy about this. When I was told to "you can come on up", she looked at my check almost in disgust and asked if I had my check verified. I said what's that? And she said "I'm assuming that you haven't so you need to see the branch manager for that." I said well where are they what do I need to do she said, "you'll have to wait". I asked if she could call them or show me who to speak with and she told me to have a seat. Not quite sure what the customer service training is, if any, but I'm pretty sure customers shouldn't be treated that way. I was quite embarrassed and offended that she was so rude, but another customer said, "wow" as I was turning to leave. So, I don't think I'm crazy here. This was clearly something that should not have happened at least in that manner. Needless to say, I will NEVER be back and the dealership that I work for (finance director) will be heavily persuaded NOT to do business, send finance customers, lease customers, or personal friends there. I wouldn't want my worst enemy to go there. Avoid at all costs.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Sarah

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