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  • Ozzy's Burgers is aptly named because its burgers are good. And that's it. I ordered the lamb burger and it was a beautiful blend of tenderness that did the protein a much deserved justice that many restaurants miss. But not everyone at out table had the same experience. One of us ordered the classic burger with poutine and though the patty was quite over done, it was still bearable. The poutine was cold, though it came right out of the kitchen and so obviously we sent it back because life is too short for bad poutine and that's when one of the owners came to our table to address the issue. He was cocky and rude my friend, as though he was doing us a favour by letting us sit in his restaurant and taking our money to give us food. But we spoke to him calmly and told him that we were also missing a couple of orders of fries (which were heartbreakingly under seasoned when they arrived) and we expected all the food to arrive at the same time because the whole purpose of going to a restaurant with friends is so that we can enjoy a meal together; and not stare awkwardly at the ceiling while someone else is trying to resist their food out of politeness. Anyway, he eventually calmed down and tried to overcompensate for his horrifying customer service. Verdict: Worth a trip, but expect a wait time and bad customer service and sad fries.
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