We've been going to Yvonne's for years now and it used to be great. Recently, the ownership and menu changed and with it went everything else. The new owners decided to change the menu which seemed like a good thing at first as it added variety and new options. After trying a few items on the new menu we realized that change is bad. We ordered some old classics and some new dishes after going there a few times and were sorely disappointed with everything.
In addition, the service has gotten significantly slower. While the wait staff is still friendly and works at the same speed they always have, the wait time for food itself has increased ten fold. When we spoke to the manager about this, he just said that's how they run things and that 30-40 minutes is a normal wait time. That is not a normal wait time for a diner in a business area for lunch. We always went to Yvonne's to get a quick bite to eat that was good and filling. Now we can't get in and out inside an hour? I don't think we'll be going back anytime soon.
Best of luck to the rude and non-customer service focused new management. I hope that your wait staff doesn't suffer too much from your poor choices. From the emptiness of what was a once packed lunch service that we experienced yesterday, I'm guessing everyone will be rethinking their decisions for change very soon.